Frequently Asked Questions
Find answers to common questions about our products, shipping, and more.
Are your products 100% natural?
Yes, we pride ourselves on sourcing and providing only 100% natural, organic products. We strictly avoid synthetic additives, parabens, and harsh chemicals in all of our formulations.
Where do you ship?
Currently, we ship to all 50 states within the US and most parts of Canada. International shipping to select countries is also available at checkout.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options (1-2 days) are available at checkout. International orders may take 7-14 business days depending on customs.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund (minus shipping costs). Please visit our Returns page for more details.
Do you test on animals?
Never. Natural Sunrise is completely cruelty-free. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same strict standards.